Question 1

What are the different markets in which
        Five9 and
        Netcracker compete against each other?

Accepted Answer

Five9 and
        Netcracker compete against each other in
        the Unified Communications, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Five9
        and Netcracker compare in the
        Unified Communications market?

Accepted Answer

In the Unified Communications market,
        Five9 has a
        0.47%
        market share in comparison to
        Netcracker’s
        0.05%.
        Since it has a better market share coverage,
        Five9 holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Unified Communications category, while
        Netcracker holds the
        33rd spot.

Question 3

How many customers are acquired by
        Five9 and
        Netcracker in the
        Unified Communications segment?

Accepted Answer

Five9 has
        3,375 customers and
        Netcracker has
        326 customers in the
        Unified Communications
        segment. Five9 has
        3049 more customers than
        Netcracker in this category.

Question 4

What are the countries in which
        Five9 and
        Netcracker has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Netcracker has more customers in United States, India and United Kingdom.

Five9 Vs Netcracker : In-Depth Comparison

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Comparing the customer bases of Five9 and Netcracker

Comparing the market share of Five9 and Netcracker

Compare Five9 vs Netcracker customers by geography

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