Question 1

What are the different markets in which
        Agile CRM and
        Universe compete against each other?

Accepted Answer

Agile CRM and
        Universe compete against each other in
        the Social Media, Analytics, Auto Dialer, Call Tracking, Communication.

Question 2

How does the market share of
        Agile CRM
        and Universe compare in the
        Social Media market?

Accepted Answer

In the Social Media market,
        Agile CRM has a
        0.33%
        market share in comparison to
        Universe’s
        0.03%.
        Since it has a better market share coverage,
        Agile CRM holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Social Media category, while
        Universe holds the
        19th spot.

Question 3

How many customers are acquired by
        Agile CRM and
        Universe in the
        Social Media segment?

Accepted Answer

Agile CRM has
        31,719 customers and
        Universe has
        3,061 customers in the
        Social Media
        segment. Agile CRM has
        28658 more customers than
        Universe in this category.

Question 4

What are the countries in which
        Agile CRM and
        Universe has more customers?

Accepted Answer

Agile CRM has more customers in United States, United Kingdom and India.
Universe has more customers in United States, Canada and United Kingdom.

Agile CRM Vs Universe : In-Depth Comparison

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Comparing the customer bases of Agile CRM and Universe

Comparing the market share of Agile CRM and Universe

Compare Agile CRM vs Universe customers by geography

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