Question 1

What are the different markets in which
        Sparkcentral and
        Trooya compete against each other?

Accepted Answer

Sparkcentral and
        Trooya compete against each other in
        the Social Customer Support, Cloud Contact Center Software, Mobile Customer Support.

Question 2

How does the market share of
        Sparkcentral
        and Trooya compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Sparkcentral has a
        0.36%
        market share in comparison to
        Trooya’s
        0.02%.
        Since it has a better market share coverage,
        Sparkcentral holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        Trooya holds the
        21st spot.

Question 3

How many customers are acquired by
        Sparkcentral and
        Trooya in the
        Social Customer Support segment?

Accepted Answer

Sparkcentral has
        88 customers and
        Trooya has
        5 customers in the
        Social Customer Support
        segment. Sparkcentral has
        83 more customers than
        Trooya in this category.

Question 4

What are the countries in which
        Sparkcentral and
        Trooya has more customers?

Accepted Answer

Sparkcentral has more customers in United States, Belgium and Canada.
Trooya has more customers in India and United States.

Sparkcentral Vs Trooya : In-Depth Comparison

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Comparing the customer bases of Sparkcentral and Trooya

Comparing the market share of Sparkcentral and Trooya

Compare Sparkcentral vs Trooya customers by geography

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