Question 1

What are the different markets in which
        Magentrix PRM and
        UserCare compete against each other?

Accepted Answer

Magentrix PRM and
        UserCare compete against each other in
        the Self Service Support, In-App User Feedback, Mobile Customer Support.

Question 2

How does the market share of
        Magentrix PRM
        and UserCare compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Magentrix PRM has a
        0.24%
        market share in comparison to
        UserCare’s
        0.10%.
        Since it has a better market share coverage,
        Magentrix PRM holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        UserCare holds the
        27th spot.

Question 3

How many customers are acquired by
        Magentrix PRM and
        UserCare in the
        Self Service Support segment?

Accepted Answer

Magentrix PRM has
        15 customers and
        UserCare has
        6 customers in the
        Self Service Support
        segment. Magentrix PRM has
        9 more customers than
        UserCare in this category.

Question 4

What are the countries in which
        Magentrix PRM and
        UserCare has more customers?

Accepted Answer

Magentrix PRM has more customers in United States, Canada and United Kingdom.
UserCare has more customers in United States, Malaysia and Finland.

Magentrix PRM Vs UserCare : In-Depth Comparison

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Comparing the customer bases of Magentrix PRM and UserCare

Comparing the market share of Magentrix PRM and UserCare

Compare Magentrix PRM vs UserCare customers by geography

Customer Movements for this month

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