Question 1

What are the different markets in which
        Magentrix and
        HelpCenter.io compete against each other?

Accepted Answer

Magentrix and
        HelpCenter.io compete against each other in
        the Self Service Support, Internal Knowledgebase.

Question 2

How does the market share of
        Magentrix
        and HelpCenter.io compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Magentrix has a
        0.49%
        market share in comparison to
        HelpCenter.io’s
        0.02%.
        Since it has a better market share coverage,
        Magentrix holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpCenter.io holds the
        32nd spot.

Question 3

How many customers are acquired by
        Magentrix and
        HelpCenter.io in the
        Self Service Support segment?

Accepted Answer

Magentrix has
        44 customers and
        HelpCenter.io has
        2 customers in the
        Self Service Support
        segment. Magentrix has
        42 more customers than
        HelpCenter.io in this category.

Question 4

What are the countries in which
        Magentrix and
        HelpCenter.io has more customers?

Accepted Answer

Magentrix has more customers in United States, Canada and United Kingdom.
HelpCenter.io has more customers in United States and Bulgaria.

Magentrix Vs HelpCenter.io : In-Depth Comparison

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Comparing the customer bases of Magentrix and HelpCenter.io

Comparing the market share of Magentrix and HelpCenter.io

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