Question 1

What are the different markets in which
        LiveAgent and
        SpiceCSM compete against each other?

Accepted Answer

LiveAgent and
        SpiceCSM compete against each other in
        the Contact Center, Sales Management, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and SpiceCSM compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        1.21%
        market share in comparison to
        SpiceCSM’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        SpiceCSM holds the
        223rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        SpiceCSM in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        SpiceCSM has
        22 customers in the
        Sales Management
        segment. LiveAgent has
        7323 more customers than
        SpiceCSM in this category.

Question 4

What are the countries in which
        LiveAgent and
        SpiceCSM has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
SpiceCSM has more customers in United States, India and Poland.

LiveAgent Vs SpiceCSM : In-Depth Comparison

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Comparing the customer bases of LiveAgent and SpiceCSM

Comparing the market share of LiveAgent and SpiceCSM

Compare LiveAgent vs SpiceCSM customers by geography

Customer Movements for this month

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