Question 1

What are the different markets in which
        LiveAgent and
        Second CRM compete against each other?

Accepted Answer

LiveAgent and
        Second CRM compete against each other in
        the Sales Management, CRM Platforms, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        LiveAgent
        and Second CRM compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        1.27%
        market share in comparison to
        Second CRM’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Second CRM holds the
        232nd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Second CRM in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        7,609 customers and
        Second CRM has
        16 customers in the
        Sales Management
        segment. LiveAgent has
        7593 more customers than
        Second CRM in this category.

Question 4

What are the countries in which
        LiveAgent and
        Second CRM has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Second CRM has more customers in United States, United Kingdom and Canada.

LiveAgent Vs Second CRM : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Second CRM

Comparing the market share of LiveAgent and Second CRM

Compare LiveAgent vs Second CRM customers by geography

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