Question 1

What are the different markets in which
        LiveAgent and
        Logicbox compete against each other?

Accepted Answer

LiveAgent and
        Logicbox compete against each other in
        the Sales Management, Analytics, Applications Suite, Configure Price Quote, Contact Center.

Question 2

How does the market share of
        LiveAgent
        and Logicbox compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        1.27%
        market share in comparison to
        Logicbox’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Logicbox holds the
        205th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Logicbox in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        7,609 customers and
        Logicbox has
        30 customers in the
        Sales Management
        segment. LiveAgent has
        7579 more customers than
        Logicbox in this category.

Question 4

What are the countries in which
        LiveAgent and
        Logicbox has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Logicbox has more customers in United States, India and Canada.

LiveAgent Vs Logicbox : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Logicbox

Comparing the market share of LiveAgent and Logicbox

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