Question 1

What are the different markets in which
        LiveAgent and
        Neon CRM compete against each other?

Accepted Answer

LiveAgent and
        Neon CRM compete against each other in
        the Sales Management, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Neon CRM compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        0.67%
        market share in comparison to
        Neon CRM’s
        0.66%.
        Since it has a better market share coverage,
        LiveAgent holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Neon CRM holds the
        19th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Neon CRM in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        7,064 customers and
        Neon CRM has
        6,959 customers in the
        Sales Management
        segment. LiveAgent has
        105 more customers than
        Neon CRM in this category.

Question 4

What are the countries in which
        LiveAgent and
        Neon CRM has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Neon CRM has more customers in United States, Canada and United Kingdom.

LiveAgent Vs Neon CRM : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Neon CRM

Comparing the market share of LiveAgent and Neon CRM

Compare LiveAgent vs Neon CRM customers by geography

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