Question 1

What are the different markets in which
        Neon CRM and
        LiveAgent compete against each other?

Accepted Answer

Neon CRM and
        LiveAgent compete against each other in
        the Sales Management, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Neon CRM
        and LiveAgent compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        Neon CRM has a
        1.07%
        market share in comparison to
        LiveAgent’s
        1.06%.
        Since it has a better market share coverage,
        Neon CRM holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        LiveAgent holds the
        16th spot.

Question 3

How many customers are acquired by
        Neon CRM and
        LiveAgent in the
        Sales Management segment?

Accepted Answer

Neon CRM has
        6,745 customers and
        LiveAgent has
        6,663 customers in the
        Sales Management
        segment. Neon CRM has
        82 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Neon CRM and
        LiveAgent has more customers?

Accepted Answer

Neon CRM has more customers in United States, Canada and United Kingdom.
LiveAgent has more customers in United States, United Kingdom and Canada.

Neon CRM Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Neon CRM and LiveAgent

Comparing the market share of Neon CRM and LiveAgent

Compare Neon CRM vs LiveAgent customers by geography

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