Question 1

What are the different markets in which
        Freshsales and
        LiveAgent compete against each other?

Accepted Answer

Freshsales and
        LiveAgent compete against each other in
        the Sales Management, Contact Center, Contact Management, Customer Experience, Email Tracking.

Question 2

How does the market share of
        Freshsales
        and LiveAgent compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        Freshsales has a
        0.98%
        market share in comparison to
        LiveAgent’s
        0.68%.
        Since it has a better market share coverage,
        Freshsales holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        LiveAgent holds the
        21st spot.

Question 3

How many customers are acquired by
        Freshsales and
        LiveAgent in the
        Sales Management segment?

Accepted Answer

Freshsales has
        8,583 customers and
        LiveAgent has
        6,018 customers in the
        Sales Management
        segment. Freshsales has
        2565 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Freshsales and
        LiveAgent has more customers?

Accepted Answer

Freshsales has more customers in United States, India and United Kingdom.
LiveAgent has more customers in United States, United Kingdom and Canada.

Freshsales Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Freshsales and LiveAgent

Comparing the market share of Freshsales and LiveAgent

Compare Freshsales vs LiveAgent customers by geography

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