Question 1

What are the different markets in which
        LiveAgent and
        Consensus compete against each other?

Accepted Answer

LiveAgent and
        Consensus compete against each other in
        the Sales Management, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Consensus compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        1.05%
        market share in comparison to
        Consensus’s
        0.05%.
        Since it has a better market share coverage,
        LiveAgent holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Consensus holds the
        91st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Consensus in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        6,678 customers and
        Consensus has
        300 customers in the
        Sales Management
        segment. LiveAgent has
        6378 more customers than
        Consensus in this category.

Question 4

What are the countries in which
        LiveAgent and
        Consensus has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Consensus has more customers in United States, United Kingdom and Australia.

LiveAgent Vs Consensus : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Consensus

Comparing the market share of LiveAgent and Consensus

Compare LiveAgent vs Consensus customers by geography

Customer Movements for this month

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