Question 1

What are the different markets in which
        ActiveCampaign and
        LiveAgent compete against each other?

Accepted Answer

ActiveCampaign and
        LiveAgent compete against each other in
        the Sales Management, Campaign Management, Contact Center, Contact Management, Customer Experience.

Question 2

How does the market share of
        ActiveCampaign
        and LiveAgent compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        ActiveCampaign has a
        8.85%
        market share in comparison to
        LiveAgent’s
        1.05%.
        Since it has a better market share coverage,
        ActiveCampaign holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        LiveAgent holds the
        16th spot.

Question 3

How many customers are acquired by
        ActiveCampaign and
        LiveAgent in the
        Sales Management segment?

Accepted Answer

ActiveCampaign has
        56,186 customers and
        LiveAgent has
        6,678 customers in the
        Sales Management
        segment. ActiveCampaign has
        49508 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        ActiveCampaign and
        LiveAgent has more customers?

Accepted Answer

ActiveCampaign has more customers in United States, Netherlands and Australia.
LiveAgent has more customers in United States, United Kingdom and Canada.

ActiveCampaign Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of ActiveCampaign and LiveAgent

Comparing the market share of ActiveCampaign and LiveAgent

Compare ActiveCampaign vs LiveAgent customers by geography

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