Question 1

What are the different markets in which
        LiveAgent and
        Accelo compete against each other?

Accepted Answer

LiveAgent and
        Accelo compete against each other in
        the Sales Management, Advertising, Applications Suite, Contact Center, Customer Experience.

Question 2

How does the market share of
        LiveAgent
        and Accelo compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        1.21%
        market share in comparison to
        Accelo’s
        0.12%.
        Since it has a better market share coverage,
        LiveAgent holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Accelo holds the
        57th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Accelo in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Accelo has
        753 customers in the
        Sales Management
        segment. LiveAgent has
        6592 more customers than
        Accelo in this category.

Question 4

What are the countries in which
        LiveAgent and
        Accelo has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Accelo has more customers in United States, United Kingdom and Australia.

LiveAgent Vs Accelo : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Accelo

Comparing the market share of LiveAgent and Accelo

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