Question 1

What are the different markets in which
        Zoho CRM and
        Talkdesk compete against each other?

Accepted Answer

Zoho CRM and
        Talkdesk compete against each other in
        the Sales Enablement, Sales Management, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Zoho CRM
        and Talkdesk compare in the
        Sales Enablement market?

Accepted Answer

In the Sales Enablement market,
        Zoho CRM has a
        6.66%
        market share in comparison to
        Talkdesk’s
        0.40%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Sales Enablement category, while
        Talkdesk holds the
        21st spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Talkdesk in the
        Sales Enablement segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        Talkdesk has
        1,171 customers in the
        Sales Enablement
        segment. Zoho CRM has
        18415 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Talkdesk has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Talkdesk has more customers in United States, Canada and United Kingdom.

Zoho CRM Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Talkdesk

Comparing the market share of Zoho CRM and Talkdesk

Compare Zoho CRM vs Talkdesk customers by geography

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