Question 1

What are the different markets in which
        Lattice and
        Avaya Contact Center compete against each other?

Accepted Answer

Lattice and
        Avaya Contact Center compete against each other in
        the Sales Enablement, 360 Degree Feedback, Contact Center, Data Analytics, Predictive Analytics.

Question 2

How does the market share of
        Lattice
        and Avaya Contact Center compare in the
        Sales Enablement market?

Accepted Answer

In the Sales Enablement market,
        Lattice has a
        1.22%
        market share in comparison to
        Avaya Contact Center’s
        1.14%.
        Since it has a better market share coverage,
        Lattice holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Sales Enablement category, while
        Avaya Contact Center holds the
        13th spot.

Question 3

How many customers are acquired by
        Lattice and
        Avaya Contact Center in the
        Sales Enablement segment?

Accepted Answer

Lattice has
        3,598 customers and
        Avaya Contact Center has
        3,343 customers in the
        Sales Enablement
        segment. Lattice has
        255 more customers than
        Avaya Contact Center in this category.

Question 4

What are the countries in which
        Lattice and
        Avaya Contact Center has more customers?

Accepted Answer

Lattice has more customers in United States, United Kingdom and Canada.
Avaya Contact Center has more customers in United States, United Kingdom and Canada.

Lattice Vs Avaya Contact Center : In-Depth Comparison

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Comparing the customer bases of Lattice and Avaya Contact Center

Comparing the market share of Lattice and Avaya Contact Center

Compare Lattice vs Avaya Contact Center customers by geography

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