Question 1

What are the different markets in which
        Avaya Contact Center and
        Captavi compete against each other?

Accepted Answer

Avaya Contact Center and
        Captavi compete against each other in
        the Sales Enablement, Contact Center, Marketing Automation Platforms.

Question 2

How does the market share of
        Avaya Contact Center
        and Captavi compare in the
        Sales Enablement market?

Accepted Answer

In the Sales Enablement market,
        Avaya Contact Center has a
        1.23%
        market share in comparison to
        Captavi’s
        0.00%.
        Since it has a better market share coverage,
        Avaya Contact Center holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Sales Enablement category, while
        Captavi holds the
        138th spot.

Question 3

How many customers are acquired by
        Avaya Contact Center and
        Captavi in the
        Sales Enablement segment?

Accepted Answer

Avaya Contact Center has
        3,945 customers and
        Captavi has
        14 customers in the
        Sales Enablement
        segment. Avaya Contact Center has
        3931 more customers than
        Captavi in this category.

Question 4

What are the countries in which
        Avaya Contact Center and
        Captavi has more customers?

Accepted Answer

Avaya Contact Center has more customers in United States, United Kingdom and India.
Captavi has more customers in United States, India and France.

Avaya Contact Center Vs Captavi : In-Depth Comparison

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Comparing the customer bases of Avaya Contact Center and Captavi

Comparing the market share of Avaya Contact Center and Captavi

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