Question 1

What are the different markets in which
        uContact and
        contactSPACE compete against each other?

Accepted Answer

uContact and
        contactSPACE compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer, Gamification.

Question 2

How does the market share of
        uContact
        and contactSPACE compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        uContact has a
        0.14%
        market share in comparison to
        contactSPACE’s
        0.08%.
        Since it has a better market share coverage,
        uContact holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        contactSPACE holds the
        18th spot.

Question 3

How many customers are acquired by
        uContact and
        contactSPACE in the
        Predictive Dialer segment?

Accepted Answer

uContact has
        20 customers and
        contactSPACE has
        11 customers in the
        Predictive Dialer
        segment. uContact has
        9 more customers than
        contactSPACE in this category.

Question 4

What are the countries in which
        uContact and
        contactSPACE has more customers?

Accepted Answer

uContact has more customers in Argentina, Colombia and Costa Rica.
contactSPACE has more customers in Australia, India and United States.

uContact Vs contactSPACE : In-Depth Comparison

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Comparing the customer bases of uContact and contactSPACE

Comparing the market share of uContact and contactSPACE

Compare uContact vs contactSPACE customers by geography

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