Question 1

What are the different markets in which
        Zoho SalesIQ and
        Smartsupp Live Chat compete against each other?

Accepted Answer

Zoho SalesIQ and
        Smartsupp Live Chat compete against each other in
        the Instant Messaging And Chat, Live Chat, Customer Engagement, Lead Scoring, Screen Sharing.

Question 2

How does the market share of
        Zoho SalesIQ
        and Smartsupp Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Zoho SalesIQ has a
        4.14%
        market share in comparison to
        Smartsupp Live Chat’s
        2.39%.
        Since it has a better market share coverage,
        Zoho SalesIQ holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Smartsupp Live Chat holds the
        9th spot.

Question 3

How many customers are acquired by
        Zoho SalesIQ and
        Smartsupp Live Chat in the
        Live Chat segment?

Accepted Answer

Zoho SalesIQ has
        33,498 customers and
        Smartsupp Live Chat has
        19,343 customers in the
        Live Chat
        segment. Zoho SalesIQ has
        14155 more customers than
        Smartsupp Live Chat in this category.

Question 4

What are the countries in which
        Zoho SalesIQ and
        Smartsupp Live Chat has more customers?

Accepted Answer

Zoho SalesIQ has more customers in United States, India and Canada.
Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.

Zoho SalesIQ Vs Smartsupp Live Chat : In-Depth Comparison

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Comparing the customer bases of Zoho SalesIQ and Smartsupp Live Chat

Comparing the market share of Zoho SalesIQ and Smartsupp Live Chat

Compare Zoho SalesIQ vs Smartsupp Live Chat customers by geography

Customer Movements for this month

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