Question 1

What are the different markets in which
        Zoho SalesIQ and
        LiveChat compete against each other?

Accepted Answer

Zoho SalesIQ and
        LiveChat compete against each other in
        the Customer Engagement, Instant Messaging And Chat, Live Chat, Customer Satisfaction Ratings, Lead Scoring.

Question 2

How does the market share of
        Zoho SalesIQ
        and LiveChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Zoho SalesIQ has a
        4.35%
        market share in comparison to
        LiveChat’s
        4.26%.
        Since it has a better market share coverage,
        Zoho SalesIQ holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveChat holds the
        6th spot.

Question 3

How many customers are acquired by
        Zoho SalesIQ and
        LiveChat in the
        Live Chat segment?

Accepted Answer

Zoho SalesIQ has
        31,907 customers and
        LiveChat has
        31,261 customers in the
        Live Chat
        segment. Zoho SalesIQ has
        646 more customers than
        LiveChat in this category.

Question 4

What are the countries in which
        Zoho SalesIQ and
        LiveChat has more customers?

Accepted Answer

Zoho SalesIQ has more customers in United States, India and Australia.
LiveChat has more customers in United States, United Kingdom and Australia.

Zoho SalesIQ Vs LiveChat : In-Depth Comparison

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Comparing the customer bases of Zoho SalesIQ and LiveChat

Comparing the market share of Zoho SalesIQ and LiveChat

Compare Zoho SalesIQ vs LiveChat customers by geography

Customer Movements for this month

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