Question 1

What are the different markets in which
        Smartsupp Live Chat and
        SnapEngage compete against each other?

Accepted Answer

Smartsupp Live Chat and
        SnapEngage compete against each other in
        the Instant Messaging And Chat, Live Chat, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and SnapEngage compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.25%
        market share in comparison to
        SnapEngage’s
        0.58%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        SnapEngage holds the
        25th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        SnapEngage in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        14,884 customers and
        SnapEngage has
        3,874 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        11010 more customers than
        SnapEngage in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        SnapEngage has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.
SnapEngage has more customers in United States, United Kingdom and Canada.

Smartsupp Live Chat Vs SnapEngage : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and SnapEngage

Comparing the market share of Smartsupp Live Chat and SnapEngage

Compare Smartsupp Live Chat vs SnapEngage customers by geography

Customer Movements for this month

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