Question 1

What are the different markets in which
        Smartsupp Live Chat and
        SiteHeart compete against each other?

Accepted Answer

Smartsupp Live Chat and
        SiteHeart compete against each other in
        the Live Chat, Instant Messaging And Chat, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and SiteHeart compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.36%
        market share in comparison to
        SiteHeart’s
        0.03%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        SiteHeart holds the
        83rd spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        SiteHeart in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        20,096 customers and
        SiteHeart has
        279 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        19817 more customers than
        SiteHeart in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        SiteHeart has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.
SiteHeart has more customers in Ukraine, United States and United Kingdom.

Smartsupp Live Chat Vs SiteHeart : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and SiteHeart

Comparing the market share of Smartsupp Live Chat and SiteHeart

Compare Smartsupp Live Chat vs SiteHeart customers by geography

Customer Movements for this month

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