Question 1

What are the different markets in which
        Smartsupp Live Chat and
        Olark compete against each other?

Accepted Answer

Smartsupp Live Chat and
        Olark compete against each other in
        the Live Chat, Instant Messaging And Chat, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and Olark compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.39%
        market share in comparison to
        Olark’s
        1.41%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Olark holds the
        13th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        Olark in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        19,343 customers and
        Olark has
        11,416 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        7927 more customers than
        Olark in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        Olark has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.
Olark has more customers in United States, Brazil and United Kingdom.

Smartsupp Live Chat Vs Olark : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and Olark

Comparing the market share of Smartsupp Live Chat and Olark

Compare Smartsupp Live Chat vs Olark customers by geography

Customer Movements for this month

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