Question 1

What are the different markets in which
        Visitor Chat and
        LiveHelp compete against each other?

Accepted Answer

Visitor Chat and
        LiveHelp compete against each other in
        the Live Chat, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Visitor Chat
        and LiveHelp compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Visitor Chat has a
        0.80%
        market share in comparison to
        LiveHelp’s
        0.01%.
        Since it has a better market share coverage,
        Visitor Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveHelp holds the
        117th spot.

Question 3

How many customers are acquired by
        Visitor Chat and
        LiveHelp in the
        Live Chat segment?

Accepted Answer

Visitor Chat has
        6,392 customers and
        LiveHelp has
        58 customers in the
        Live Chat
        segment. Visitor Chat has
        6334 more customers than
        LiveHelp in this category.

Question 4

What are the countries in which
        Visitor Chat and
        LiveHelp has more customers?

Accepted Answer

Visitor Chat has more customers in United Kingdom, United States and France.
LiveHelp has more customers in United States, Canada and Italy.

Visitor Chat Vs LiveHelp : In-Depth Comparison

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Comparing the customer bases of Visitor Chat and LiveHelp

Comparing the market share of Visitor Chat and LiveHelp

Compare Visitor Chat vs LiveHelp customers by geography

Customer Movements for this month

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