Question 1

What are the different markets in which
        GetSiteControl and
        LiveHelp compete against each other?

Accepted Answer

GetSiteControl and
        LiveHelp compete against each other in
        the Instant Messaging And Chat, Live Chat, Customer Engagement, Forms And Surveys, Lead Capture.

Question 2

How does the market share of
        GetSiteControl
        and LiveHelp compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        GetSiteControl has a
        1.52%
        market share in comparison to
        LiveHelp’s
        0.01%.
        Since it has a better market share coverage,
        GetSiteControl holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveHelp holds the
        126th spot.

Question 3

How many customers are acquired by
        GetSiteControl and
        LiveHelp in the
        Live Chat segment?

Accepted Answer

GetSiteControl has
        10,060 customers and
        LiveHelp has
        53 customers in the
        Live Chat
        segment. GetSiteControl has
        10007 more customers than
        LiveHelp in this category.

Question 4

What are the countries in which
        GetSiteControl and
        LiveHelp has more customers?

Accepted Answer

GetSiteControl has more customers in Brazil, United States and United Kingdom.
LiveHelp has more customers in United States, Italy and Canada.

GetSiteControl Vs LiveHelp : In-Depth Comparison

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Comparing the customer bases of GetSiteControl and LiveHelp

Comparing the market share of GetSiteControl and LiveHelp

Compare GetSiteControl vs LiveHelp customers by geography

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