Question 1

What are the different markets in which
        Smartsupp Live Chat and
        KeyReply compete against each other?

Accepted Answer

Smartsupp Live Chat and
        KeyReply compete against each other in
        the Live Chat, Instant Messaging And Chat, Mobile Customer Support, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and KeyReply compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.36%
        market share in comparison to
        KeyReply’s
        0.01%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        KeyReply holds the
        116th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        KeyReply in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        20,096 customers and
        KeyReply has
        58 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        20038 more customers than
        KeyReply in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        KeyReply has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.
KeyReply has more customers in Singapore, United Kingdom and Malaysia.

Smartsupp Live Chat Vs KeyReply : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and KeyReply

Comparing the market share of Smartsupp Live Chat and KeyReply

Compare Smartsupp Live Chat vs KeyReply customers by geography

Customer Movements for this month

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