Question 1

What are the different markets in which
        LiveChat and
        KeyReply compete against each other?

Accepted Answer

LiveChat and
        KeyReply compete against each other in
        the Live Chat, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Mobile Customer Support.

Question 2

How does the market share of
        LiveChat
        and KeyReply compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        LiveChat has a
        4.09%
        market share in comparison to
        KeyReply’s
        0.01%.
        Since it has a better market share coverage,
        LiveChat holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        KeyReply holds the
        116th spot.

Question 3

How many customers are acquired by
        LiveChat and
        KeyReply in the
        Live Chat segment?

Accepted Answer

LiveChat has
        34,720 customers and
        KeyReply has
        58 customers in the
        Live Chat
        segment. LiveChat has
        34662 more customers than
        KeyReply in this category.

Question 4

What are the countries in which
        LiveChat and
        KeyReply has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Germany.
KeyReply has more customers in Singapore, United Kingdom and Malaysia.

LiveChat Vs KeyReply : In-Depth Comparison

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Comparing the customer bases of LiveChat and KeyReply

Comparing the market share of LiveChat and KeyReply

Compare LiveChat vs KeyReply customers by geography

Customer Movements for this month

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