Question 1

What are the different markets in which
        Visitor Chat and
        iService compete against each other?

Accepted Answer

Visitor Chat and
        iService compete against each other in
        the Live Chat, Newsletter Marketing, Self Service Support.

Question 2

How does the market share of
        Visitor Chat
        and iService compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Visitor Chat has a
        0.79%
        market share in comparison to
        iService’s
        0.00%.
        Since it has a better market share coverage,
        Visitor Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        iService holds the
        186th spot.

Question 3

How many customers are acquired by
        Visitor Chat and
        iService in the
        Live Chat segment?

Accepted Answer

Visitor Chat has
        6,712 customers and
        iService has
        9 customers in the
        Live Chat
        segment. Visitor Chat has
        6703 more customers than
        iService in this category.

Question 4

What are the countries in which
        Visitor Chat and
        iService has more customers?

Accepted Answer

Visitor Chat has more customers in United Kingdom, United States and France.
iService has more customers in United States and India.

Visitor Chat Vs iService : In-Depth Comparison

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Comparing the customer bases of Visitor Chat and iService

Comparing the market share of Visitor Chat and iService

Compare Visitor Chat vs iService customers by geography

Customer Movements for this month

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