Question 1

What are the different markets in which
        LiveChat and
        eGain Chat compete against each other?

Accepted Answer

LiveChat and
        eGain Chat compete against each other in
        the Live Chat, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveChat
        and eGain Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        LiveChat has a
        4.09%
        market share in comparison to
        eGain Chat’s
        0.00%.
        Since it has a better market share coverage,
        LiveChat holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        eGain Chat holds the
        235th spot.

Question 3

How many customers are acquired by
        LiveChat and
        eGain Chat in the
        Live Chat segment?

Accepted Answer

LiveChat has
        34,246 customers and
        eGain Chat has
        2 customers in the
        Live Chat
        segment. LiveChat has
        34244 more customers than
        eGain Chat in this category.

Question 4

What are the countries in which
        LiveChat and
        eGain Chat has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Germany.
eGain Chat has more customers in United Kingdom and Nepal.

LiveChat Vs eGain Chat : In-Depth Comparison

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Comparing the customer bases of LiveChat and eGain Chat

Comparing the market share of LiveChat and eGain Chat

Compare LiveChat vs eGain Chat customers by geography

Customer Movements for this month

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