Question 1

What are the different markets in which
        Tidio Chat and
        CustomerICare compete against each other?

Accepted Answer

Tidio Chat and
        CustomerICare compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Tidio Chat
        and CustomerICare compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Tidio Chat has a
        1.80%
        market share in comparison to
        CustomerICare’s
        0.00%.
        Since it has a better market share coverage,
        Tidio Chat holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        CustomerICare holds the
        166th spot.

Question 3

How many customers are acquired by
        Tidio Chat and
        CustomerICare in the
        Live Chat segment?

Accepted Answer

Tidio Chat has
        11,963 customers and
        CustomerICare has
        17 customers in the
        Live Chat
        segment. Tidio Chat has
        11946 more customers than
        CustomerICare in this category.

Question 4

What are the countries in which
        Tidio Chat and
        CustomerICare has more customers?

Accepted Answer

Tidio Chat has more customers in United States, United Kingdom and Brazil.
CustomerICare has more customers in United States, Poland and Canada.

Tidio Chat Vs CustomerICare : In-Depth Comparison

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Comparing the customer bases of Tidio Chat and CustomerICare

Comparing the market share of Tidio Chat and CustomerICare

Compare Tidio Chat vs CustomerICare customers by geography

Customer Movements for this month

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