Question 1

What are the different markets in which
        WhatsHelp and
        Click4Assistance compete against each other?

Accepted Answer

WhatsHelp and
        Click4Assistance compete against each other in
        the Live Chat.

Question 2

How does the market share of
        WhatsHelp
        and Click4Assistance compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        WhatsHelp has a
        1.48%
        market share in comparison to
        Click4Assistance’s
        0.05%.
        Since it has a better market share coverage,
        WhatsHelp holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Click4Assistance holds the
        83rd spot.

Question 3

How many customers are acquired by
        WhatsHelp and
        Click4Assistance in the
        Live Chat segment?

Accepted Answer

WhatsHelp has
        9,677 customers and
        Click4Assistance has
        306 customers in the
        Live Chat
        segment. WhatsHelp has
        9371 more customers than
        Click4Assistance in this category.

Question 4

What are the countries in which
        WhatsHelp and
        Click4Assistance has more customers?

Accepted Answer

WhatsHelp has more customers in Brazil, India and Italy.
Click4Assistance has more customers in United Kingdom, United States and Canada.

WhatsHelp Vs Click4Assistance : In-Depth Comparison

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Comparing the customer bases of WhatsHelp and Click4Assistance

Comparing the market share of WhatsHelp and Click4Assistance

Compare WhatsHelp vs Click4Assistance customers by geography

Customer Movements for this month

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