Question 1

What are the different markets in which
        Olark and
        Chaport Live Chat compete against each other?

Accepted Answer

Olark and
        Chaport Live Chat compete against each other in
        the Live Chat, Customer Support Services, Help Desk And Ticketing, In-App Support.

Question 2

How does the market share of
        Olark
        and Chaport Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Olark has a
        1.37%
        market share in comparison to
        Chaport Live Chat’s
        0.25%.
        Since it has a better market share coverage,
        Olark holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Chaport Live Chat holds the
        31st spot.

Question 3

How many customers are acquired by
        Olark and
        Chaport Live Chat in the
        Live Chat segment?

Accepted Answer

Olark has
        11,451 customers and
        Chaport Live Chat has
        2,089 customers in the
        Live Chat
        segment. Olark has
        9362 more customers than
        Chaport Live Chat in this category.

Question 4

What are the countries in which
        Olark and
        Chaport Live Chat has more customers?

Accepted Answer

Olark has more customers in United States, Brazil and United Kingdom.
Chaport Live Chat has more customers in United States, United Kingdom and India.

Olark Vs Chaport Live Chat : In-Depth Comparison

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Comparing the customer bases of Olark and Chaport Live Chat

Comparing the market share of Olark and Chaport Live Chat

Compare Olark vs Chaport Live Chat customers by geography

Customer Movements for this month

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