Question 1

What are the different markets in which
        ManageEngine ServiceDesk Plus and
        Tigerpaw compete against each other?

Accepted Answer

ManageEngine ServiceDesk Plus and
        Tigerpaw compete against each other in
        the IT Service, Customer Support Services, Help Desk And Ticketing, IT Asset Management, Live Chat.

Question 2

How does the market share of
        ManageEngine ServiceDesk Plus
        and Tigerpaw compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ManageEngine ServiceDesk Plus has a
        0.61%
        market share in comparison to
        Tigerpaw’s
        0.02%.
        Since it has a better market share coverage,
        ManageEngine ServiceDesk Plus holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        Tigerpaw holds the
        39th spot.

Question 3

How many customers are acquired by
        ManageEngine ServiceDesk Plus and
        Tigerpaw in the
        IT Service segment?

Accepted Answer

ManageEngine ServiceDesk Plus has
        619 customers and
        Tigerpaw has
        20 customers in the
        IT Service
        segment. ManageEngine ServiceDesk Plus has
        599 more customers than
        Tigerpaw in this category.

Question 4

What are the countries in which
        ManageEngine ServiceDesk Plus and
        Tigerpaw has more customers?

Accepted Answer

ManageEngine ServiceDesk Plus has more customers in United States, United Kingdom and Australia.
Tigerpaw has more customers in and United States.

ManageEngine ServiceDesk Plus Vs Tigerpaw : In-Depth Comparison

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Comparing the customer bases of ManageEngine ServiceDesk Plus and Tigerpaw

Comparing the market share of ManageEngine ServiceDesk Plus and Tigerpaw

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