Question 1

What are the different markets in which
        ManageEngine ServiceDesk Plus and
        Sify compete against each other?

Accepted Answer

ManageEngine ServiceDesk Plus and
        Sify compete against each other in
        the IT Service, Customer Support Services, Help Desk And Ticketing, IT Asset Management, Live Chat.

Question 2

How does the market share of
        ManageEngine ServiceDesk Plus
        and Sify compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ManageEngine ServiceDesk Plus has a
        0.68%
        market share in comparison to
        Sify’s
        0.41%.
        Since it has a better market share coverage,
        ManageEngine ServiceDesk Plus holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        Sify holds the
        20th spot.

Question 3

How many customers are acquired by
        ManageEngine ServiceDesk Plus and
        Sify in the
        IT Service segment?

Accepted Answer

ManageEngine ServiceDesk Plus has
        565 customers and
        Sify has
        341 customers in the
        IT Service
        segment. ManageEngine ServiceDesk Plus has
        224 more customers than
        Sify in this category.

Question 4

What are the countries in which
        ManageEngine ServiceDesk Plus and
        Sify has more customers?

Accepted Answer

ManageEngine ServiceDesk Plus has more customers in United States, United Kingdom and Australia.
Sify has more customers in India, United States and United Kingdom.

ManageEngine ServiceDesk Plus Vs Sify : In-Depth Comparison

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Comparing the customer bases of ManageEngine ServiceDesk Plus and Sify

Comparing the market share of ManageEngine ServiceDesk Plus and Sify

Compare ManageEngine ServiceDesk Plus vs Sify customers by geography

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