Question 1

What are the different markets in which
        Atera and
        ManageEngine ServiceDesk Plus compete against each other?

Accepted Answer

Atera and
        ManageEngine ServiceDesk Plus compete against each other in
        the IT Asset Management, IT Service, Customer Support Services, Help Desk And Ticketing, IT Management.

Question 2

How does the market share of
        Atera
        and ManageEngine ServiceDesk Plus compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        Atera has a
        0.84%
        market share in comparison to
        ManageEngine ServiceDesk Plus’s
        0.68%.
        Since it has a better market share coverage,
        Atera holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        ManageEngine ServiceDesk Plus holds the
        15th spot.

Question 3

How many customers are acquired by
        Atera and
        ManageEngine ServiceDesk Plus in the
        IT Service segment?

Accepted Answer

Atera has
        706 customers and
        ManageEngine ServiceDesk Plus has
        565 customers in the
        IT Service
        segment. Atera has
        141 more customers than
        ManageEngine ServiceDesk Plus in this category.

Question 4

What are the countries in which
        Atera and
        ManageEngine ServiceDesk Plus has more customers?

Accepted Answer

Atera has more customers in United States, United Kingdom and Australia.
ManageEngine ServiceDesk Plus has more customers in United States, United Kingdom and Australia.

Atera Vs ManageEngine ServiceDesk Plus : In-Depth Comparison

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Comparing the customer bases of Atera and ManageEngine ServiceDesk Plus

Comparing the market share of Atera and ManageEngine ServiceDesk Plus

Compare Atera vs ManageEngine ServiceDesk Plus customers by geography

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