Question 1

What are the different markets in which
        Jira Service Desk and
        Idera compete against each other?

Accepted Answer

Jira Service Desk and
        Idera compete against each other in
        the IT Management, IT Asset Management.

Question 2

How does the market share of
        Jira Service Desk
        and Idera compare in the
        IT Management market?

Accepted Answer

In the IT Management market,
        Jira Service Desk has a
        6.15%
        market share in comparison to
        Idera’s
        0.23%.
        Since it has a better market share coverage,
        Jira Service Desk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Management category, while
        Idera holds the
        39th spot.

Question 3

How many customers are acquired by
        Jira Service Desk and
        Idera in the
        IT Management segment?

Accepted Answer

Jira Service Desk has
        11,383 customers and
        Idera has
        435 customers in the
        IT Management
        segment. Jira Service Desk has
        10948 more customers than
        Idera in this category.

Question 4

What are the countries in which
        Jira Service Desk and
        Idera has more customers?

Accepted Answer

Jira Service Desk has more customers in United States, United Kingdom and Germany.
Idera has more customers in United States, United Kingdom and India.

Jira Service Desk Vs Idera : In-Depth Comparison

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Comparing the customer bases of Jira Service Desk and Idera

Comparing the market share of Jira Service Desk and Idera

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