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Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

IT Management
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Market Share of Jira Service Desk

Current Customer(s)

11383

Market Share (Est.)

6.15%

Ranking

#3

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 43.25%, OneLogin with 10.43%, Amazon Simple Queue Service (SQS) with 4.01% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Datadog8006243.25%Jira Service Desk vs Datadog
OneLogin1931810.43%Jira Service Desk vs OneLogin
Amazon Simple Queue Service (SQS)74254.01%Jira Service Desk vs Amazon Simple Queue Service (SQS)
AWS Elastic Beanstalk63153.41%Jira Service Desk vs AWS Elastic Beanstalk
Ivanti53372.88%Jira Service Desk vs Ivanti
Hashicorp OSS48632.63%Jira Service Desk vs Hashicorp OSS
AppDynamics46412.51%Jira Service Desk vs AppDynamics
Spiceworks40072.16%Jira Service Desk vs Spiceworks
Wrike26641.44%Jira Service Desk vs Wrike
Apache Hadoop HDFS25561.38%Jira Service Desk vs Apache Hadoop HDFS
IT Glue22451.21%Jira Service Desk vs IT Glue
AWS Auto Scaling17960.97%Jira Service Desk vs AWS Auto Scaling
PagerDuty17500.95%Jira Service Desk vs PagerDuty
SAP Profitability Analysis16220.88%Jira Service Desk vs SAP Profitability Analysis
Sumo Logic15640.84%Jira Service Desk vs Sumo Logic
Apache NiFi14860.80%Jira Service Desk vs Apache NiFi
Comarch13900.75%Jira Service Desk vs Comarch
ConnectWise Automate13400.72%Jira Service Desk vs ConnectWise Automate
Whatfix12510.68%Jira Service Desk vs Whatfix
ConnectWise Manage10220.55%Jira Service Desk vs ConnectWise Manage
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Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 43.25%, OneLogin with 10.43%, Amazon Simple Queue Service (SQS) with 4.01% market share.

Jira Service Desk vs Datadog

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Jira Service Desk vs OneLogin

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Jira Service Desk vs Amazon Simple Queue Service (SQS)

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Jira Service Desk vs AWS Elastic Beanstalk

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Jira Service Desk vs Ivanti

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Jira Service Desk vs Hashicorp OSS

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Jira Service Desk vs AppDynamics

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Jira Service Desk vs Spiceworks

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Customers of Jira Service Desk

Around the world in 2025, over 11381 companies have started using Jira Service Desk as IT Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Eni10,000+RomeLatiumItaly
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Sogeti10,000+Issy-les-MoulineauxIle-de-FranceFrance
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Walgreens10,000+DeerfieldIllinoisUnited States
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247.ai10,000+San JoseCaliforniaUnited States
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ICON10,000+North WalesPennsylvaniaUnited States
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Altice Portugal10,000+LisbonLisbonPortugal
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Cognizant10,000+TeaneckNew JerseyUnited States
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Arctic Slope Regional Corporation10,000+AnchorageAlaskaUnited States
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Persistent10,000+PuneMaharashtraIndia
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Social Security Administration10,000+BaltimoreMarylandUnited States
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Jira Service Desk Customers by Products and Services

The top three products and services offering customers that use Jira Service Desk for IT Management are Software Development (273), Software (238), Machine Learning (176).

Customers

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Jira Service Desk Customers by Employee Size

The majority of Jira Service Desk's customers for the it-management category fall in the company size of 20 - 49 employees (2962 companies), 0 - 9 employees (2058 companies), 100 - 249 employees (1825 companies).

Employee Size

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-management are the United States with 3915(46.74%), United Kingdom with 940(11.22%), Germany with 822(9.81%) customers respectively.

Customers

Employees of Jira Service Desk

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Also see other Products/Services by Jira Service Desk in:

IT Management
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-management category are Datadog, OneLogin, Amazon Simple Queue Service (SQS). You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs Datadog Jira Service Desk vs OneLogin Jira Service Desk vs Amazon Simple Queue Service (SQS).

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What is Jira Service Desk customer distribution based on company size?

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What is Jira Service Desk market share in the it-management?

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What are the top countries that use Jira Service Desk?

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What are the top industries that use Jira Service Desk?

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