Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 43.25%, OneLogin with 10.43%, Amazon Simple Queue Service (SQS) with 4.01% market share.
Popular Comparisons
The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 43.25%, OneLogin with 10.43%, Amazon Simple Queue Service (SQS) with 4.01% market share.
Jira Service Desk vs Datadog
Jira Service Desk vs OneLogin
Jira Service Desk vs Amazon Simple Queue Service (SQS)
Jira Service Desk vs AWS Elastic Beanstalk
Jira Service Desk vs Ivanti
Jira Service Desk vs Hashicorp OSS
Jira Service Desk vs AppDynamics
Jira Service Desk vs Spiceworks
Around the world in 2025, over 11381 companies have started using Jira Service Desk as IT Management tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Eni | 10,000+ | Rome | Latium | Italy | |
Sogeti | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France | |
Walgreens | 10,000+ | Deerfield | Illinois | United States | |
247.ai | 10,000+ | San Jose | California | United States | |
ICON | 10,000+ | North Wales | Pennsylvania | United States | |
Altice Portugal | 10,000+ | Lisbon | Lisbon | Portugal | |
Cognizant | 10,000+ | Teaneck | New Jersey | United States | |
Arctic Slope Regional Corporation | 10,000+ | Anchorage | Alaska | United States | |
Persistent | 10,000+ | Pune | Maharashtra | India | |
Social Security Administration | 10,000+ | Baltimore | Maryland | United States |
The top three products and services offering customers that use Jira Service Desk for IT Management are Software Development (273), Software (238), Machine Learning (176).
Customers
The majority of Jira Service Desk's customers for the it-management category fall in the company size of 20 - 49 employees (2962 companies), 0 - 9 employees (2058 companies), 100 - 249 employees (1825 companies).
Employee Size
The top three geographies of Jira Service Desk for it-management are the United States with 3915(46.74%), United Kingdom with 940(11.22%), Germany with 822(9.81%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Jira Service Desk competitors?
Jira Service Desk’s Top competitors in the it-management category are Datadog, OneLogin, Amazon Simple Queue Service (SQS). You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs Datadog Jira Service Desk vs OneLogin Jira Service Desk vs Amazon Simple Queue Service (SQS).
What is Jira Service Desk customer distribution based on company size?
What is Jira Service Desk market share in the it-management?
What are the top countries that use Jira Service Desk?
What are the top industries that use Jira Service Desk?
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