Question 1

What are the different markets in which
        Jira Service Desk and
        Cisco SMARTnet compete against each other?

Accepted Answer

Jira Service Desk and
        Cisco SMARTnet compete against each other in
        the IT Management, IT Asset Management.

Question 2

How does the market share of
        Jira Service Desk
        and Cisco SMARTnet compare in the
        IT Management market?

Accepted Answer

In the IT Management market,
        Jira Service Desk has a
        4.79%
        market share in comparison to
        Cisco SMARTnet’s
        0.06%.
        Since it has a better market share coverage,
        Jira Service Desk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Management category, while
        Cisco SMARTnet holds the
        72nd spot.

Question 3

How many customers are acquired by
        Jira Service Desk and
        Cisco SMARTnet in the
        IT Management segment?

Accepted Answer

Jira Service Desk has
        16,315 customers and
        Cisco SMARTnet has
        220 customers in the
        IT Management
        segment. Jira Service Desk has
        16095 more customers than
        Cisco SMARTnet in this category.

Question 4

What are the countries in which
        Jira Service Desk and
        Cisco SMARTnet has more customers?

Accepted Answer

Jira Service Desk has more customers in United States, United Kingdom and Germany.
Cisco SMARTnet has more customers in United States, United Kingdom and Canada.

Jira Service Desk Vs Cisco SMARTnet : In-Depth Comparison

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Comparing the customer bases of Jira Service Desk and Cisco SMARTnet

Comparing the market share of Jira Service Desk and Cisco SMARTnet

Compare Jira Service Desk vs Cisco SMARTnet customers by geography

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