Question 1

What are the different markets in which
        Jira Service Desk and
        CA TCPaccess compete against each other?

Accepted Answer

Jira Service Desk and
        CA TCPaccess compete against each other in
        the IT Management, IT Asset Management.

Question 2

How does the market share of
        Jira Service Desk
        and CA TCPaccess compare in the
        IT Management market?

Accepted Answer

In the IT Management market,
        Jira Service Desk has a
        6.45%
        market share in comparison to
        CA TCPaccess’s
        0.00%.
        Since it has a better market share coverage,
        Jira Service Desk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Management category, while
        CA TCPaccess holds the
        155th spot.

Question 3

How many customers are acquired by
        Jira Service Desk and
        CA TCPaccess in the
        IT Management segment?

Accepted Answer

Jira Service Desk has
        11,660 customers and
        CA TCPaccess has
        1 customers in the
        IT Management
        segment. Jira Service Desk has
        11659 more customers than
        CA TCPaccess in this category.

Question 4

What are the countries in which
        Jira Service Desk and
        CA TCPaccess has more customers?

Accepted Answer

Jira Service Desk has more customers in United States, United Kingdom and Germany.
CA TCPaccess has more customers in and United States.

Jira Service Desk Vs CA TCPaccess : In-Depth Comparison

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Comparing the customer bases of Jira Service Desk and CA TCPaccess

Comparing the market share of Jira Service Desk and CA TCPaccess

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