Question 1

What are the different markets in which
        Microsoft Teams and
        LiveChat compete against each other?

Accepted Answer

Microsoft Teams and
        LiveChat compete against each other in
        the Instant Messaging And Chat, Customer Engagement, Customer Satisfaction Ratings, Live Chat.

Question 2

How does the market share of
        Microsoft Teams
        and LiveChat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Microsoft Teams has a
        1.20%
        market share in comparison to
        LiveChat’s
        0.66%.
        Since it has a better market share coverage,
        Microsoft Teams holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveChat holds the
        10th spot.

Question 3

How many customers are acquired by
        Microsoft Teams and
        LiveChat in the
        Instant Messaging And Chat segment?

Accepted Answer

Microsoft Teams has
        61,504 customers and
        LiveChat has
        33,906 customers in the
        Instant Messaging And Chat
        segment. Microsoft Teams has
        27598 more customers than
        LiveChat in this category.

Question 4

What are the countries in which
        Microsoft Teams and
        LiveChat has more customers?

Accepted Answer

Microsoft Teams has more customers in United States, United Kingdom and Germany.
LiveChat has more customers in United States, United Kingdom and Australia.

Microsoft Teams Vs LiveChat : In-Depth Comparison

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Comparing the customer bases of Microsoft Teams and LiveChat

Comparing the market share of Microsoft Teams and LiveChat

Compare Microsoft Teams vs LiveChat customers by geography

Customer Movements for this month

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