Question 1

What are the different markets in which
        Zoho Mail and
        LiveChat compete against each other?

Accepted Answer

Zoho Mail and
        LiveChat compete against each other in
        the Instant Messaging And Chat, Customer Engagement, Customer Satisfaction Ratings, Email Hosting, Email Management.

Question 2

How does the market share of
        Zoho Mail
        and LiveChat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zoho Mail has a
        2.73%
        market share in comparison to
        LiveChat’s
        0.66%.
        Since it has a better market share coverage,
        Zoho Mail holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveChat holds the
        10th spot.

Question 3

How many customers are acquired by
        Zoho Mail and
        LiveChat in the
        Instant Messaging And Chat segment?

Accepted Answer

Zoho Mail has
        139,250 customers and
        LiveChat has
        33,906 customers in the
        Instant Messaging And Chat
        segment. Zoho Mail has
        105344 more customers than
        LiveChat in this category.

Question 4

What are the countries in which
        Zoho Mail and
        LiveChat has more customers?

Accepted Answer

Zoho Mail has more customers in United States, India and United Kingdom.
LiveChat has more customers in United States, United Kingdom and Australia.

Zoho Mail Vs LiveChat : In-Depth Comparison

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Comparing the customer bases of Zoho Mail and LiveChat

Comparing the market share of Zoho Mail and LiveChat

Compare Zoho Mail vs LiveChat customers by geography

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