Question 1

What are the different markets in which
        Salesforce CRM and
        Vocalcom compete against each other?

Accepted Answer

Salesforce CRM and
        Vocalcom compete against each other in
        the Inside Sales, CRM Platforms, Contact Center, Contact Management, Customer Experience.

Question 2

How does the market share of
        Salesforce CRM
        and Vocalcom compare in the
        Inside Sales market?

Accepted Answer

In the Inside Sales market,
        Salesforce CRM has a
        32.11%
        market share in comparison to
        Vocalcom’s
        0.05%.
        Since it has a better market share coverage,
        Salesforce CRM holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Inside Sales category, while
        Vocalcom holds the
        14th spot.

Question 3

How many customers are acquired by
        Salesforce CRM and
        Vocalcom in the
        Inside Sales segment?

Accepted Answer

Salesforce CRM has
        147,598 customers and
        Vocalcom has
        224 customers in the
        Inside Sales
        segment. Salesforce CRM has
        147374 more customers than
        Vocalcom in this category.

Question 4

What are the countries in which
        Salesforce CRM and
        Vocalcom has more customers?

Accepted Answer

Salesforce CRM has more customers in United States, United Kingdom and Canada.
Vocalcom has more customers in France, United States and Brazil.

Salesforce CRM Vs Vocalcom : In-Depth Comparison

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Comparing the customer bases of Salesforce CRM and Vocalcom

Comparing the market share of Salesforce CRM and Vocalcom

Compare Salesforce CRM vs Vocalcom customers by geography

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