Question 1

What are the different markets in which
        Five9 and
        NewVoiceMedia compete against each other?

Accepted Answer

Five9 and
        NewVoiceMedia compete against each other in
        the Call Recording, Communication, Contact Center, Inside Sales, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Five9
        and NewVoiceMedia compare in the
        Inside Sales market?

Accepted Answer

In the Inside Sales market,
        Five9 has a
        1.82%
        market share in comparison to
        NewVoiceMedia’s
        0.63%.
        Since it has a better market share coverage,
        Five9 holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Inside Sales category, while
        NewVoiceMedia holds the
        7th spot.

Question 3

How many customers are acquired by
        Five9 and
        NewVoiceMedia in the
        Inside Sales segment?

Accepted Answer

Five9 has
        2,734 customers and
        NewVoiceMedia has
        946 customers in the
        Inside Sales
        segment. Five9 has
        1788 more customers than
        NewVoiceMedia in this category.

Question 4

What are the countries in which
        Five9 and
        NewVoiceMedia has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
NewVoiceMedia has more customers in United States, United Kingdom and India.

Five9 Vs NewVoiceMedia : In-Depth Comparison

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Comparing the customer bases of Five9 and NewVoiceMedia

Comparing the market share of Five9 and NewVoiceMedia

Compare Five9 vs NewVoiceMedia customers by geography

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