Question 1

What are the different markets in which
        Salesforce Desk.com and
        Hesk compete against each other?

Accepted Answer

Salesforce Desk.com and
        Hesk compete against each other in
        the Help Desk And Ticketing, Customer Support Services, Self Service Support.

Question 2

How does the market share of
        Salesforce Desk.com
        and Hesk compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Salesforce Desk.com has a
        0.66%
        market share in comparison to
        Hesk’s
        0.08%.
        Since it has a better market share coverage,
        Salesforce Desk.com holds the
        26th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Hesk holds the
        54th spot.

Question 3

How many customers are acquired by
        Salesforce Desk.com and
        Hesk in the
        Help Desk And Ticketing segment?

Accepted Answer

Salesforce Desk.com has
        480 customers and
        Hesk has
        55 customers in the
        Help Desk And Ticketing
        segment. Salesforce Desk.com has
        425 more customers than
        Hesk in this category.

Question 4

What are the countries in which
        Salesforce Desk.com and
        Hesk has more customers?

Accepted Answer

Salesforce Desk.com has more customers in United States, Canada and United Kingdom.
Hesk has more customers in United States, Italy and United Kingdom.

Salesforce Desk.com Vs Hesk : In-Depth Comparison

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Comparing the customer bases of Salesforce Desk.com and Hesk

Comparing the market share of Salesforce Desk.com and Hesk

Compare Salesforce Desk.com vs Hesk customers by geography

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