Question 1

What are the different markets in which
        Genesys PureCloud and
        mFax compete against each other?

Accepted Answer

Genesys PureCloud and
        mFax compete against each other in
        the Fax Server, Auto Dialer, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Genesys PureCloud
        and mFax compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        Genesys PureCloud has a
        26.02%
        market share in comparison to
        mFax’s
        0.02%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        mFax holds the
        22nd spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        mFax in the
        Fax Server segment?

Accepted Answer

Genesys PureCloud has
        2,842 customers and
        mFax has
        2 customers in the
        Fax Server
        segment. Genesys PureCloud has
        2840 more customers than
        mFax in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        mFax has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, United Kingdom and Australia.
mFax has more customers in Chile and Canada.

Genesys PureCloud Vs mFax : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and mFax

Comparing the market share of Genesys PureCloud and mFax

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