Question 1

What are the different markets in which
        Genesys PureCloud and
        HelloFax compete against each other?

Accepted Answer

Genesys PureCloud and
        HelloFax compete against each other in
        the Fax Server, Auto Dialer, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Genesys PureCloud
        and HelloFax compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        Genesys PureCloud has a
        26.02%
        market share in comparison to
        HelloFax’s
        0.05%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        HelloFax holds the
        18th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        HelloFax in the
        Fax Server segment?

Accepted Answer

Genesys PureCloud has
        2,842 customers and
        HelloFax has
        6 customers in the
        Fax Server
        segment. Genesys PureCloud has
        2836 more customers than
        HelloFax in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        HelloFax has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, United Kingdom and Australia.
HelloFax has more customers in and United States.

Genesys PureCloud Vs HelloFax : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and HelloFax

Comparing the market share of Genesys PureCloud and HelloFax

Compare Genesys PureCloud vs HelloFax customers by geography

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