Question 1

What are the different markets in which
        Wise and
        Zendesk Support Suite compete against each other?

Accepted Answer

Wise and
        Zendesk Support Suite compete against each other in
        the Customer Support Services, Predictive Analytics, Predictive Lead Scoring.

Question 2

How does the market share of
        Wise
        and Zendesk Support Suite compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Wise has a
        2.43%
        market share in comparison to
        Zendesk Support Suite’s
        0.01%.
        Since it has a better market share coverage,
        Wise holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Zendesk Support Suite holds the
        53rd spot.

Question 3

How many customers are acquired by
        Wise and
        Zendesk Support Suite in the
        Customer Support Services segment?

Accepted Answer

Wise has
        3,259 customers and
        Zendesk Support Suite has
        7 customers in the
        Customer Support Services
        segment. Wise has
        3252 more customers than
        Zendesk Support Suite in this category.

Question 4

What are the countries in which
        Wise and
        Zendesk Support Suite has more customers?

Accepted Answer

Wise has more customers in United States, Germany and United Kingdom.
Zendesk Support Suite has more customers in United States, United Kingdom and India.

Wise Vs Zendesk Support Suite : In-Depth Comparison

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Comparing the customer bases of Wise and Zendesk Support Suite

Comparing the market share of Wise and Zendesk Support Suite

Compare Wise vs Zendesk Support Suite customers by geography

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