Question 1

What are the different markets in which
        Shipup and
        LiveChat 24/7 compete against each other?

Accepted Answer

Shipup and
        LiveChat 24/7 compete against each other in
        the Customer Support Services, Customer Experience, Live Chat, Mobile Customer Support, Retention Marketing.

Question 2

How does the market share of
        Shipup
        and LiveChat 24/7 compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Shipup has a
        0.20%
        market share in comparison to
        LiveChat 24/7’s
        0.04%.
        Since it has a better market share coverage,
        Shipup holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        LiveChat 24/7 holds the
        28th spot.

Question 3

How many customers are acquired by
        Shipup and
        LiveChat 24/7 in the
        Customer Support Services segment?

Accepted Answer

Shipup has
        271 customers and
        LiveChat 24/7 has
        49 customers in the
        Customer Support Services
        segment. Shipup has
        222 more customers than
        LiveChat 24/7 in this category.

Question 4

What are the countries in which
        Shipup and
        LiveChat 24/7 has more customers?

Accepted Answer

Shipup has more customers in France, United States and United Kingdom.
LiveChat 24/7 has more customers in United States, United Kingdom and Canada.

Shipup Vs LiveChat 24/7 : In-Depth Comparison

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Comparing the customer bases of Shipup and LiveChat 24/7

Comparing the market share of Shipup and LiveChat 24/7

Compare Shipup vs LiveChat 24/7 customers by geography

Customer Movements for this month

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