Question 1

What are the different markets in which
        Next IT and
        LiveChat 24/7 compete against each other?

Accepted Answer

Next IT and
        LiveChat 24/7 compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Live Chat, Mobile Customer Support.

Question 2

How does the market share of
        Next IT
        and LiveChat 24/7 compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Next IT has a
        0.19%
        market share in comparison to
        LiveChat 24/7’s
        0.04%.
        Since it has a better market share coverage,
        Next IT holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        LiveChat 24/7 holds the
        28th spot.

Question 3

How many customers are acquired by
        Next IT and
        LiveChat 24/7 in the
        Customer Support Services segment?

Accepted Answer

Next IT has
        253 customers and
        LiveChat 24/7 has
        49 customers in the
        Customer Support Services
        segment. Next IT has
        204 more customers than
        LiveChat 24/7 in this category.

Question 4

What are the countries in which
        Next IT and
        LiveChat 24/7 has more customers?

Accepted Answer

Next IT has more customers in United States, United Kingdom and Canada.
LiveChat 24/7 has more customers in United States, United Kingdom and Canada.

Next IT Vs LiveChat 24/7 : In-Depth Comparison

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Comparing the customer bases of Next IT and LiveChat 24/7

Comparing the market share of Next IT and LiveChat 24/7

Compare Next IT vs LiveChat 24/7 customers by geography

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