Question 1

What are the different markets in which
        Zendesk Answer Bot and
        AgentBot compete against each other?

Accepted Answer

Zendesk Answer Bot and
        AgentBot compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Zendesk Answer Bot
        and AgentBot compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Zendesk Answer Bot has a
        8.07%
        market share in comparison to
        AgentBot’s
        0.50%.
        Since it has a better market share coverage,
        Zendesk Answer Bot holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        AgentBot holds the
        16th spot.

Question 3

How many customers are acquired by
        Zendesk Answer Bot and
        AgentBot in the
        Customer Self Service segment?

Accepted Answer

Zendesk Answer Bot has
        678 customers and
        AgentBot has
        42 customers in the
        Customer Self Service
        segment. Zendesk Answer Bot has
        636 more customers than
        AgentBot in this category.

Question 4

What are the countries in which
        Zendesk Answer Bot and
        AgentBot has more customers?

Accepted Answer

Zendesk Answer Bot has more customers in United States, United Kingdom and Brazil.
AgentBot has more customers in United States, Colombia and Argentina.

Zendesk Answer Bot Vs AgentBot : In-Depth Comparison

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Comparing the customer bases of Zendesk Answer Bot and AgentBot

Comparing the market share of Zendesk Answer Bot and AgentBot

Compare Zendesk Answer Bot vs AgentBot customers by geography

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