Question 1

What are the different markets in which
        Smartlook and
        Wix Answers compete against each other?

Accepted Answer

Smartlook and
        Wix Answers compete against each other in
        the Customer Experience, Heatmaps, Analytics, Contact Center, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Smartlook
        and Wix Answers compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.18%
        market share in comparison to
        Wix Answers’s
        0.01%.
        Since it has a better market share coverage,
        Smartlook holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Wix Answers holds the
        102nd spot.

Question 3

How many customers are acquired by
        Smartlook and
        Wix Answers in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        21,066 customers and
        Wix Answers has
        138 customers in the
        Customer Experience
        segment. Smartlook has
        20928 more customers than
        Wix Answers in this category.

Question 4

What are the countries in which
        Smartlook and
        Wix Answers has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Wix Answers has more customers in United States, United Kingdom and Israel.

Smartlook Vs Wix Answers : In-Depth Comparison

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Comparing the customer bases of Smartlook and Wix Answers

Comparing the market share of Smartlook and Wix Answers

Compare Smartlook vs Wix Answers customers by geography

Customer Movements for this month

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